Smathers Library IT Department

Posted on February 4th, 2009 by amypolk

The default address book is ready. It does not yet have the distribution groups, but we are working on it.

Here’s how to put the #UFLIB Address List first by default.

Open Outlook
Click Tools
Click Address Book
Click Tools
Click Options
In the Show this address list first drop down, select #UFLIB Address List

Naomi, on February 5th, 2009 at 11:48 am Said:

I’ve done this several times, but the changes don’t seem to “stick.” I have to redo it every day at least. What gives?
cathy, on February 5th, 2009 at 12:17 pm Said:

Yesterday, I, along with numerous staff in my Department, followed the commands above with 100% success.

However, this morning the #UFLIB is gone and we are back to the Global address list. I heard this same issue reported in Cat/Met.

How do we make this change permanent??
randy, on February 24th, 2009 at 2:42 pm Said:

yeah, what they said
amypolk, on March 3rd, 2009 at 1:10 pm Said:

The first step is to verify that you are in Cached Mode:

1. On the Outlook Tools menu, click E-mail Accounts.
2. In the E-mail Accounts dialog box, click View or change existing e-mail accounts, and then click Next.
3. Make sure that Microsoft Exchange Server is selected, and then click Change.
4. In the E-Mail Accounts dialog box, click to select the Use Cached Exchange Mode check box, and then click Next.
5. Click OK, and then restart Outlook 2003.

This is supposed to correct the issue, but we have seen instances where it does not completely correct this. We are still researching a more reliable solution.
Raimonda, on April 1st, 2009 at 11:27 am Said:

Has a solution been found for this yet? I have Outlook 2007 and have the Use Cached Exchange Mode box checked.

Still, the Global Address List is the default every time I open Outlook.

Thanks!

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