Smathers Library IT Department

We have received several tickets from users stating they are “not able to view the Public Folders in Outlook.” It seems that most users are not using the Folder List View. Here’s what you need to do:

You currently see a list like this when you open Outlook:

Click the small folder icon at the bottom of this window:

You should now see a list like this, including Public Folders at the bottom of the list:

Click the + to expand the Public Folders List until you see UFLIB:

If you cannot access the same Public Folders that you could access before the migration, please submit a Grover Ticket with the specific folders you need to access.

Filed under: E-mail, How To, MS Office, UF Exchange, tips, troubleshooting